|
| |
Find out why our broadband, digital TV and phone services are such good value
for money.
- Telewest is a pioneer of high quality digital TV, internet and telephone
services in the UK, and we were the first to offer internet and unlimited
phone packages.
- We now have over 1.8 million customers – every other minute someone comes
over to Telewest. We pride ourselves on the level of our customer care and
have won many awards and most recently won Call Centre of the Year 2005
awarded by the Call Centre Association ahead of Tesco, Royal Bank of Scotland
and RAC.
- We provide the latest services through our state-of-the-art fibre optic
cable network. You don't need a dish and installation is easy.
- Our Customer Charter ensures you get the best possible help and fair
treatment, always.
- We offer you three even faster than before, new broadband download speeds
with our broadband services – broadband (up to 2Mb), broadband complete (up to
4Mb) & broadband elite (up to 10Mb)
- No restrictions on monthly usage – one fee for unlimited usage on
all our broadband services
- Our broadband service has won seven awards in the last three years alone.
- Full range of support including a great help section for PC and internet
issues including information on our Instant Support Tool helps identify and
fix simple internet connection problems.
- Internet security included with blueyonder PCguard. PCguard is a product
that provides comprehensive protection for your family and PC against internet
related nasties such as viruses, spyware and pop-up advertising.
- Our broadband portal has online tutorials on how to get the most from your
connection with links to the top sites as well as compelling content about
news, music and videos
- We offer you 3 great digital TV services - Starter (over 40 channels),
Essential (over 75 channels) & Supreme (over 100 channels). Get all the top
channels, including Sky One, ITV2, E4, MTV, UKTV Gold, Cartoon Network and
loads more. Plus you can add Sky Sports and Sky Movies channels for an extra
monthly fee - just like with Sky.
- With Telewest TV you get over 500 new and classic movies, ready to watch
whenever you want. And unlike Sky Box Office there are no set start times so
you can watch your movies when you want and as many times as you want for a
full 24 hours. It's just like having a giant video shop in your lounge.
- As well as movies, we also store up the pick of the last seven days TV so
you can catch up on programmes like EastEnders and Casualty when it suits you.
What's more, this part of the service comes as standard in all packages.
- Perfect for those rainy afternoons, our TV library puts hundreds of TV
series and oneoff. TV programmes at your beck and call, 24 hours a day.^ There
are documentaries, comedies, dramas, cartoons, it's all there. What's more,
none of it has a set start time, so you can pause, fast forward and rewind
everything, just like a DVD.
- Always getting interrupted in the middle of your favourite TV shows? Don't
worry.
- No matter which phone service you choose, you'll always get unlimited
local and national calls for up to an hour at weekends.‡ Depending
on how you and your family like to use the phone, we've got phone packages to
suit everyone:
- Talk Weekends - unlimited local & national calls for up to an hour at
weekends‡
- Talk Evenings & Weekends - unlimited local & national calls for up to an
hourat weekends and evenings‡
- Talk Unlimited - unlimited local & national calls anytime, day or night
for up to an hour‡
- Get great rates when calling abroad or mobile phones with Talk
International† and Talk Mobile phone extras available for an
additional monthly fee.
- All the features you'd expect - like 1471 and voicemail included.
- Usually keep your telephone number - we'll even contact BT on your behalf
to arrange the switch to us.
‡Unlimited local and national calls for up to an hour, after
60 min calls will be charged at 3p a minute. Redial before 60 min to avoid call
charges. Excludes non-geographic (eg 0845, 0870 etc) mobile, international,
premium and internet calls which are charged at standard rates.
|
